FAQ

WHAT DOES 'FINAL SALE' MEAN?

If an item is marked 'Final Sale,' this means that it cannot be returned or exchanged. Store credit or a refund will not be issued for any returned 'Final Sale' items.

My order status says, "pending." What does that mean?

'Pending' just means that our system successfully received your order! Once the order leaves our fulfillment center, well email you a tracking number, and your order status will change to 'Shipped.'

How can I subscribe or unsubscribe to newsletter?

      If you've joined SIGOGE, you can subscribe on receiving  emails about our  exclusive opportunities, and first-to-know info, as well as other news and important order info. For that, first make sure you're signed in, then click on your name at the top of the page to access your account  settings then you can select : Subscribe or unsubscribe to newsletter.

Can I use more than one coupon on my order?

No, sorry! Our system only accepts the last coupon entered. Coupon codes cannot be combined.

Oh, no! An item I love is out of stock! What can I do?

Oh, no! An item I love is out of stock! What can I do?

What is so special about your shipping materials?

What is so special about your shipping materials?